Terms and Conditions
for the sale of goods through an online store located at www.selskydvur.eu and through a telephone order at +420 774 751 204.
HSD Reality, s.r.o.
682 01 Vyškov
Zápis v OR: C 51841, Krajský soud v Brně
The buyer is a natural or legal person who ordered the goods via an electronic form at www.selskydvur.eu or at the telephone number +420 774 751 204.
Scope of business
The subject of activity is the production and subsequent distribution of pizza and other dishes and goods to the vicinity of the Hotel Selský dvůr establishment.
Drinks and desserts are only served with pizza or main course. We do not sell alcoholic beverages to persons under the age of eighteen. In the case of ordering alcoholic beverages, an age check according to the identity card will be required upon delivery. There are no separate work surfaces in the establishment for processing different types of food, trace amounts of allergens will theoretically occur in all foods.
Terms of delivery
Selský dvůr hotel has fixed opening hours, which can be changed. Telephone and online orders are accepted during opening hours, within the specified business hours.
Delivery: the provider reserves the right to set the minimum order amount according to the schedule and the right not to deliver to certain areas above the specified delivery area.
Personal collection at the establishment: limited to the minimum order amount of CZK 100 incl. VAT.
Terms of payment
Products and services can be paid for in cash or online with a payment card. The customer is obliged to recalculate the returned money immediately. Subsequent complaints cannot be taken into account. All payments are made in Czech currency (CZK).
Delivery of orders
Selský dvůr hotel tries to deliver the ordered products and goods as soon as possible. Delivery time is from 30 minutes to 90 minutes. In the event that situations occur that directly affect delivery delays (traffic complications, accident, worsened weather conditions, etc.), the order may be delayed. In this case, the order receipt worker provides information about the delivery time. Selský dvůr hotel cannot be held liable for delays or non-delivery caused by a third party, and therefore this is not a reason for a justified complaint.
From the point of view of the offered assortment, it is not possible to cancel the order without the consent of the establishment. All orders made are binding and the buyer is obliged to pay the total price for the ordered goods.
Selský dvůr hotel recommends to check whether the delivered goods agree with the order on-site. If anything is wrong, you need to call the branch where the order was placed immediately. If the business conditions of our company or the quality of the food have not been complied with, an exchange for a new product or an appropriate discount on the next order or other alternative will be offered. The new order will be delivered as soon as possible. The product can only be claimed on the day it was purchased. Please resolve complaints immediately by telephone at the telephone number of the establishment +420 774 751 204.
We primarily try to resolve disputes by mutual agreement between the operator and the buyer. If a consumer dispute arises which cannot be settled by mutual agreement, the consumer may submit an application for out-of-court settlement of such a dispute to the designated body for out-of-court settlement of consumer disputes, which is Czech trade inspection.
The company HSD Reality, s.r.o. performs the processing of your personal data, as it is necessary for the fulfillment of the contract with you regarding the sale of goods (or for the implementation of measures taken before concluding such a contract), and also performs the processing of your personal data, which is necessary for the fulfillment of public law obligations of this company.
1. Identity and contact details of the administrator
The administrator of your personal data is the business company HSD Reality, s.r.o., with its registered office at Cukrovarská 480/7, 68201 Vyškov, Czech Republic, ID number: 27683761, entry in the Commercial Register: C 51841, Regional Court in Brno (hereinafter referred to as the "Administrator").
The contact details of the administrator are as follows: delivery address Cukrovarská 480/7, 68201 Vyškov, Czech Republic, e-mail address firstname.lastname@example.org, tel. +420608768420
The administrator did not appoint a data protection officer.
2. Legal basis for the processing of personal data
The legal basis for the processing of your personal data is the fact that this processing is necessary for:
1) fulfillment of the contract between you and the administrator or for the implementation of measures by the administrator before the conclusion of such a contract within the meaning of Article 6, paragraph 1, letter (b) Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) ("the Regulation");
2) fulfillment of the legal obligations applicable to the administrator within the meaning of Article 6 (1) (a) c) regulations, namely in particular the fulfillment of obligations imposed on administrators by generally binding legal regulations, in particular Act No. 235/2004 Coll., on value added tax, as amended, by Act No. 586/1992 Coll., on taxes on income, as amended, and Act No. 563/1991 Coll., on Accounting, as amended.
3. Scope and purpose of personal data processing
Based on your consent, the administrator processes the following data: name and surname, billing address, delivery address, e-mail, telephone number, ID number and VAT number.
The purpose of processing your personal data is to fulfill the contract between you and the administrator, including delivery of goods and settlement of rights from liability for defects, or implementation of measures by the administrator before concluding such a contract and further fulfillment of related public law obligations by the administrator.
There is no automatic individual decision by the administrator within the meaning of Article 22 of the Regulation.
4. Time of storage of personal data
Your personal data will be processed for the duration of the effects of rights and obligations under the contract and for the time necessary for the purposes of archiving in accordance with the relevant generally binding legal regulations, but no longer than for the period specified by generally binding legal regulations.
5. Other recipients of personal data
Other recipients of your personal data will be forwarding companies and other persons involved in the delivery of goods or payment under the purchase agreement, and persons providing technical administrators with technical services related to the operation of the e-shop, including software operation and data storage.
Recipients of your personal data processed for the purpose of fulfilling obligations arising from legal regulations may also be financial administration bodies or other competent authorities in cases where the administrators impose generally binding legal regulations.
The administrator does not intend to transfer your personal data to a third country (to a country outside the EU) or to an international organization.
6. Rights of the data subject
Under the conditions set out in the regulation, you have the right to request access to your personal data from the controller, the right to correct or delete your personal data, or restrict their processing, the right to object to the processing of your personal data and the right to portability of your personal data.
If you believe that the processing of your personal data has violated or violates the Regulation, you have, among other things, the right to lodge a complaint with the supervisory authority.
You are not obliged to provide personal data. The provision of your personal data is a necessary requirement for the conclusion and performance of the contract and without the provision of your personal data, it is not possible to conclude the contract or fulfill it by the administrator.